There will be times that no matter how careful you are in handling your every drive accident can still happen. It can either involve another party or just you being blinded by other stuff. Whatever the case may be, it is important that your vehicle is insured, thus buying car insurance or motor insurance should be your top priority.
When unfortunate events happen while you’re on the road and you want your insurance to shoulder the expenses caused by the accident, there are some important thing to bear in mind. Albeit getting help, in terms of financial, is one of the main importance of getting auto insurance, it is not always guaranteed that the claim process will succeed. For making a successful insurance claim in Singapore, here are the things that you should remember:
1. Exchange information and particular with the other parties involved
Exchanging information like name, address, NRIC, contact number, license plate number, and even insurance company with the other parties is indeed an important thing to take note in making a car insurance claim. It is also vital to take a photograph of the scene including your own vehicle and the other damaged vehicles.
2. Report the accident within 24 hours
Whether you have the intention of making a claim or not, reporting all accidents promptly is a must; the same thing goes either your vehicle is damaged. In case of delay, your No Claim Discount may be reduced by 10%.
3. Contact your insurer’s claim hotline for help
Either you need a tow truck or further advice regarding the accident, it is important to contact your insurance hotline as soon as possible.
4. Visit an authorized workshop for repairs
There are instances that going to an unauthorized repair center can complicate issues and result to delay in assessment of the claim. So to keep you away from such unnecessary things, it would be better to contact your insurer for the addresses of accredited workshops, in case you’re not sure which one to go.
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